Why hoteliers should be thinking ahead - And why booking a demo is a must
In the ever-evolving hospitality landscape, one constant remains — the demand for exceptional guest experiences. But in 2024 and beyond, delivering on that demand means far more than plush bedding or a friendly front desk. Technology is reshaping every aspect of the hotel stay, from how guests check in to how they order food, control their rooms, and stay entertained.
For hoteliers striving to stay competitive and future-proof their operations, the question is no longer if they should embrace guest experience technology — but when. And the smartest time to act is now.
Booking a demo with Hoteza, a leading provider of integrated guest experience solutions, is the first step toward transforming your property, delighting your guests, and unlocking new revenue streams — all while streamlining operations and embracing eco-friendly practices.
Watch as our team discuss the real benefits Hoteza has to offer and how your hotel can be on the right path to adopting technology that not only boosts revenue but also enhances guest experiences.
If you're still wondering whether it's worth your time, here’s exactly why thinking ahead — and booking that demo — is a must for any forward-thinking hotelier.
The hospitality industry is changing! Are you ready?
Travelers today expect more. The rise of digital nomads, tech-savvy vacationers, and on-demand lifestyles has shifted what defines a great hotel experience. Guests want:
Seamless check-ins without waiting at reception
Entertainment options that mirror the comforts of home
Contactless services and personalised interactions
Access to hotel services and promotions - Instantly
Sustainable, paper-free environments
Hoteliers who fail to adapt risk falling behind. But those who embrace solutions like Hoteza's integrated suite position themselves as industry leaders — offering not just rooms, but unforgettable, tech-enhanced experiences.
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1. Maximise revenue through in-room upselling
Upselling doesn’t have to feel intrusive — when done right, it enhances the guest experience while boosting your bottom line.
Hoteza allows you to upsell in-room dining, spa services, and other amenities effortlessly, right through the devices guests are already using:
QR Codes on TV: Guests simply scan a code displayed on the in-room TV to access interactive menus and hotel services.
Direct TV Integration: With Hoteza’s IPTV system, guests can browse and order meals, book spa treatments, or explore hotel promotions — all from the comfort of their bed, using the TV remote.
Tablet Access: For hotels with in-room tablets, Hoteza's HotPad offers a multilingual, intuitive platform for ordering, booking, and exploring hotel services.
The result? A seamless, intuitive upsell experience that feels like a natural extension of their stay — not a hard sell.
2. Push promotions and hotel services instantly
Imagine being able to promote last-minute spa appointment openings, restaurant availability and special offers, room upgrades, on-site activities or tours, and exclusive discounts on amenities — all at the perfect moment, delivered directly to your guest's smartphone, tablet, or TV screen. With Hoteza’s targeted messaging and promotional tools, your guests stay informed and engaged with everything your property has to offer, ensuring they never miss out on exclusive experiences — and you never miss a valuable revenue opportunity.
3. Stream their favourite shows with effortless casting
Guests today travel with their entertainment preferences in hand. With Hoteza, they can stream their favourite content from Netflix, Prime Video, YouTube, and more directly onto the in-room TV, creating a home-away-from-home entertainment experience. No complicated logins. No outdated content libraries. Just seamless, familiar entertainment — exactly what modern traveler’s expect.
4. Eco-friendly, paper-free, and future ready
Hotels worldwide are under pressure to reduce their environmental impact — and Hoteza makes it easy to do so without sacrificing guest convenience.
With Hoteza’s paperless solution, you can:
Eliminate printed directories, menus, and brochures
Display all necessary guest information on TVs, tablets, and smartphones
Reduce waste and operational costs associated with printing and distributing materials
Offer Mobile Key integration, reducing reliance on disposable plastic key cards
It's a win for your bottom line — and the planet.
5. Streamline operations and improve efficiency
Beyond enhancing the guest experience, Hoteza simplifies and optimises hotel operations. With solutions like:
In-Room Dining Ordering
Spa and Restaurant Reservations
Hotel Service Requests (housekeeping, extra pillows, etc.)
Two-Way Guest Messaging
Smartphone Room Controls (lights, temperature, curtains)
View Bill and Express Check-Out
your staff spend less time fielding phone calls and more time delivering exceptional service.
Hoteza's single CMS allows you to manage all these services — across TV, mobile devices, tablets, and digital signage — from one intuitive platform.
6. Seamless integration with your existing systems
Introducing new technology shouldn't disrupt your operations — and with Hoteza, it won’t. Their solutions integrate effortlessly with:
✔ Property Management Systems (PMS)
✔ Point-of-Sale (POS) Systems
✔ Door Access and Mobile Key Solutions
✔ Wi-Fi and Internet Services
✔ Guest Authentication Systems
No complex configurations. No guest device setup. Just a smooth, stress-free integration process — supported by Hoteza’s experts every step of the way.
7. Siemlus Connect - Bringing it all together.
Even the best technology can become frustrating without reliable support. That’s where Siemlus Connect steps in — offering a unified, comprehensive support structure that ensures your hotel's technology works as one seamless ecosystem.
“Attempting to integrate multiple providers can prove exceptionally challenging, if not outright impossible. This is where Siemlus proves invaluable, as it consolidates all hospitality technology services into a single, comprehensive source, bridging the gaps seamlessly.”
Siemlus Connect offers an unrivaled stance on support for all your technology and management solutions, tailored to meet the unique needs of your property. Covering problem areas like Ist Line Support, Wi-Fi, Door Access control, Web Apps, Phones, Laptops, TV Systems and more, we'll delve into the key reasons “why” Siemlus Connect should be your go-to choice for hospitality tech support.
The 5 how’s of Siemlus complementing the why’s and what’s of Siemlus Connect.
Centralised helpdesk
Siemlus Connect offers a centralised help desk for efficient tech support. Our dedicated team is available 24/7, ensuring prompt resolutions to keep your operations smooth.
Agile Process
Our team use agile processes to adapt to your hotel's changing needs. This lets us swiftly respond to tech demands, keeping your systems up-to-date and industry-aligned.
Best of Breed Supply Chain
Siemlus sources top-tier tech solutions through a premium supply chain. Partnering with industry leaders ensures your hotel operates at its best with advanced, reliable equipment.
Siemlus Integration via support
Siemlus priorities seamless integration, working closely with your staff to ensure new tech solutions smoothly fit in. Comprehensive training and support minimise disruptions.
Operational Transparency
Our support ensures operational transparency. We provide detailed insights into your tech systems' performance, aiding informed decisions and cost optimisation.
See the Future — Book Your Demo Today
Seeing is believing. A Hoteza demo allows you to:
✅ Explore the full suite of guest experience solutions
✅ Understand integration with your specific hotel systems
✅ Discover upselling and promotional opportunities
✅ Visualize the eco-friendly, paper-free guest experience
✅ See how Siemlus Connect simplifies your tech stack
✅ Ask questions and get tailored recommendations
In an increasingly competitive market, standing still means falling behind. Booking a Hoteza demo is a small step — but a giant leap toward modernising your hotel, exceeding guest expectations, and staying ahead of the curve. By booking a demo now, you not only solve today’s challenges but position your property to meet the needs of tomorrow’s traveler.
